Yes you can return a gift if it falls within our return policy.

All you need to do is go to our returns page and select 'Gift Exchange'.

There is a two-year warranty on all jewellery purchased from us. This covers manufacturing defects, and we will replace or repair the pieces at no cost. Please see our warranty page for more information.

Please check the following.

1. Discount codes are only valid on regular-priced items, not sale items.
2. Some of our discount codes have minimum spends. Please check your items meet this minimum.
3. Codes are typically valid for 7 days, please check the codes have not expired.
4. Codes cannot be combined.

Only one discount code can be used per order, and they cannot be combined or stacked.

Our customised pieces take approximately up to 6 weeks to ship as these are individually made by our international suppliers.

Once your piece is ready to ship, you will receive an email with your tracking information and should arrive within our standard shipping time.

Kindly note, once these pieces are in production they are non-refundable as we are unable to cancel the order.

Engraved items are not eligible for returns.

Once our made-to-order pieces are in production they are non-refundable as we are unable to cancel the order.

Please, find our full returns policy here.

We can only engrave numbers, letters, punctuation and a selected set of symbols available on the product page.

All orders with engraving are processed in our standard processing time including if you opt for next day delivery.

Our customised pieces take approximately up to 6 weeks to ship.

If you choose Next Day Delivery at checkout your piece will be sent out on a Next Day service via DPD as soon as it is ready.

When you select this payment option, you can purchase your items today and only pay up to 30 days later. This payment has no interest, fees or impact on your credit score. It is powered by Klarna.

You can easily make or schedule your payment online or in the Klarna app at any time up to 30 days. Pay safely and securely by connecting your bank account, debit or credit card to your profile.

The decision of whether or not to approve a One-time card is based on an automated eligibility assessment performed by Klarna. You can find out more about this here.

Promotional codes cannot be used on sale products. .  

Sale items are eligible for exchange only, and cannot be returned for a refund.

Sale items cannot be engraved.

We use certified recycled 14k solid gold. Solid gold is durable, tarnish-resistant and great for those with sensitive skin. 


Gold pieces stand the test of time better than other metals, but they still do get dull with regular wear. Clean with a gold polishing cloth to shine again.

You can also soak your solid gold jewellery in lukewarm water and several drops mild washing liquid for about 15 minutes, then gently scrub off the dirt with a soft brush.

We use certified recycled 14k white gold finished with a layer of rhodium.

Clean with a gold polishing cloth to shine again.

You can also soak your solid gold jewellery in lukewarm water and several drops mild washing liquid for about 15 minutes, then gently scrub off the dirt with a soft brush.

Our gold-plated pieces have a thick layer of 18K gold plating over a base of sterling silver. Which is why we’re proud to say our jewels are the highest quality.

Every piece is plated with a gold thickness between 1 to 2 microns. 

Our silver pieces are made from recycled 925 sterling silver, which is an alloy made of 92.5% pure Silver and 7.5% Copper. They are plated in rhodium, a rare costly metal that gives it durability and eye-catching shine.

Most of our gemstone jewellery is made by craftsmen in Jaipur, the global stone-cutting centre. As each natural gemstone is hand cut from a large rough rock, there are variations in colour and appearance– which is all part of its beauty.

We use only lab-grown diamonds in our fine jewellery pieces. Lab-grown diamonds are identical to mined diamonds, the only difference is that they are made without the same environmental and social impact.

We use freshwater pearls in all our Pearl Jewellery. Pearls are cultured and naturally sourced. All our factories are registered with the Responsible Jewellery Council which stipulates high standards when it comes to environmental matters including mining, gemstones sourcing and quality of life for all employees.

Plating will wear off with regular use over time, and scratches can be more visible on high-polish items. 

We would recommend avoiding showering or exercising with your jewels. Beauty products, including hand sanitiser, perfumes, creams, hairsprays etc can cause your pieces to tarnish and discolour. We recommend always put your jewellery on last when getting ready. 

We recommend storing your jewellery pieces separately in soft pouches to prevent scratches, and ideally in a dry and cool place away from direct sunlight.

Sterling silver oxidises when exposed to air, humidity, sweat or chemicals. Because of this, all gold-plated and sterling silver jewellery are prone to tarnishing over time.

Many gemstones can be softer, porous (opals) or organic (pearls), and can be easily damaged by cleaning products, hand sanitisers and chlorine.

Gemstones are natural materials, which means no two stones are exactly alike. Variations in color, pattern, clarity, and size are completely normal and part of what makes each piece unique. While we do our best to accurately represent our gemstones in product photos and our preview tools, slight differences may occur.